80% of customers buying decisions by 2020 will be based on the experience they get not on the basis of Price or Product.
Customer Experience and Digital Transformation is at the top of every business’s priority list. It concerns the CEO to the CMO and even the CIO. Emerging technology, changing consumer needs and effective use of customer data are critical elements to ensuring your CX Strategy is as powerful as possible in a competitive and digital landscape.
Bring together latest trends of digital and customer experience into a singular summit. Develop the blueprint to unlocking increased ROI at this conference.
Discover where you stand in the competitive landscape and identify new growth opportunities for your business in the digital age.
Winning future market share will require building lasting relationships with your customers through multiple channels. Identify the features, preferences and strategies for Omni-Channel success.
A successful approach requires complete organizational buy-in. Building customer first organizational culture to maximize your customer experiences with digital strategies
Transformance Forums aims to create and bring around a Transformational Leadership for Individuals and Industry. We curate learning experiences through an ideal mix of panel discussions, case studies, best practices and think tank session to actively engage participants beyond the traditional one way information stream.